Pickup & Fulfilment
Add pickup instructions shown to customers at checkout when they select the pickup delivery option.
Overview
The Pickup & Fulfilment section lets you set a plain-text note that appears on the checkout form when a customer selects pickup as their delivery method. Use it to communicate opening hours, arrival instructions, or any other information your customers need before collecting their order.
Fields
| Field | Required | Description |
|---|---|---|
| Pickup instructions | No | Free-text instructions shown at checkout when pickup is selected. Max 1,000 characters. |
The pickup note is displayed alongside your contact email, phone number, and address from the About & Footer section. Leaving the field blank means no extra note is shown.
Tips
- Keep instructions short and actionable — customers read this at the moment they are about to submit an order.
- Include hours of availability and any arrival procedure (e.g. call on arrival, use side entrance).
- If you do not offer pickup, leave this field empty.
Saving
Pickup & Fulfilment changes are saved along with all other sections when you click Save in the sticky footer bar.