Your Data, Protected
We believe in transparency and trust. Here's how we handle your data with care while delivering a secure, reliable B2B ordering experience.
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Overview
Orderverse operates this website and is responsible for your personal data as described in this Privacy Policy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We are committed to protecting your personal data and being transparent about what we collect and how we use it.
By using our service, you agree to the collection and use of information in accordance with this policy.
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Information We Collect
Account Information: Email address, name, company details, and authentication credentials.
Workspace Data: Workspace name, settings, and preferences.
Order & Product Data: Orders placed, product details, customer-specific pricing, and related B2B transaction data managed within your workspace.
Integration Data: Invoice and contact data synced with Xero, and payment data processed via Stripe, only with your explicit authorization.
Usage Data: Log files, IP addresses, browser types, device information, pages visited, and interaction history within the application.
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How We Use Your Information
To provide and maintain our service, including managing your B2B orders, customer pricing, product catalog, and integrations with Xero and Stripe.
To improve and optimize our platform based on usage patterns and feedback.
To communicate updates, security alerts, and support messages.
To detect, prevent, and address technical issues and security threats.
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Data Sharing and Disclosure
We do not sell your personal data.
We share data only with trusted service providers who assist us in operating the platform (e.g., hosting, email delivery, analytics).
We may disclose information if required by law or to protect the rights, property, or safety of Orderverse, our users, or others.
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Data Security
We use industry-standard security measures, including encryption in transit (TLS) and at rest.
Access to production systems is restricted and monitored.
We conduct regular security reviews and audits to protect your data.
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Data Retention
We retain your data for as long as necessary to provide the service and comply with legal obligations.
You may request deletion of your data at any time by contacting support@dataverse.one.
Backups may persist for a limited time after deletion requests for disaster recovery purposes.
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International Data Transfers
Your information may be transferred to and processed in countries other than your own.
We ensure appropriate safeguards are in place for international data transfers.
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Cookies and Tracking
We use cookies and similar tracking technologies to improve user experience and analyze usage.
You can control cookie preferences through your browser settings.
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Your Rights
You have the right to access, correct, or delete your personal data.
You may object to processing or request data portability.
To exercise these rights, contact us at privacy@dataverse.one.
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Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@dataverse.one.
Responsible entity: Orderverse.
Effective Date: 1 December 2025