Buyer & contact
- Business name
- Contact person
- Email address
- Phone number
Let buyers choose products, quantities and selling units from a current catalogue. Checkout adds fulfilment, freight, tax and notes, then sends clean order lines to your supplier workspace instead of another attachment to interpret.
Illustrative demo order
Buyer: Seaside Café · Hospitality
| Item | Unit | Qty | Line |
|---|---|---|---|
| 8 oz Compostable CupsPKG-CUP-8 | box | 1 | $68.00 |
| Barista Oat MilkMLK-OAT-12 | case | 3 | $108.00 |
| Harbour House BlendCOF-HBR-1KG | case | 2 | $297.00 |
File vs live link
A downloadable sheet freezes products and prices at the moment it is sent. A live link resolves the catalogue when the buyer opens it.
| Decision | PDF or spreadsheet | Orderverse live link |
|---|---|---|
| Price or catalogue change | Edit the file, rename the version and send it again | Update the workspace catalogue; the link loads the current data |
| Customer pricing | Maintain separate sheets or expose a general price list | Customer link resolves the assigned price group |
| Case, carton or each | Encode units in columns and validate them manually | Buyer chooses from configured product UOMs |
| After submission | Read the attachment or message, then re-enter the order | Order arrives as structured lines in the Orders workspace |
From blank form to review queue
The buyer does not type SKU descriptions into a general text box. Each order line points to a configured product UOM, and the server resolves the current valid price.
The buyer opens a customer or workspace order link in their browser. There is no file version to download first.
Products, current prices and available UOMs load from the supplier catalogue. The buyer enters quantities against valid items.
Checkout collects delivery or pickup details, calculates configured freight and tax, and accepts an order note.
The submission becomes a new order with line items, UOMs, quantities, source, customer context and totals ready for review.
Checkout fields with a purpose
Workspace links collect new-buyer contact details. Delivery orders require the shipping fields used by fulfilment, while pickup replaces the address with supplier contact details and instructions.
Flat, free-over-threshold or TBC
Product and freight tax configuration
Pay now when ready, otherwise Pay later
Product evidence
Order Settings controls the buyer layout and checkout mode. Submitted online orders then join manual and sales-rep orders in the same Orders workspace.


Submission is not always payment
A wholesale order form can collect an order without charging a card. Payment behaviour is resolved from Stripe readiness, a customer override and the workspace default.
Place the order without a card step. The buyer receives an order reference and the supplier reviews the order in the workspace.
When Stripe charges are enabled and Pay now is selected, checkout continues to a Stripe-hosted card step. If Stripe is not ready, the policy falls back to Pay later.
See the buyer portal and supplier workspace as one category.
Read the guideSee how repeat buyers open a permanent customer link.
Read the guideSee how price groups and UOM pricing resolve before submission.
Read the guideSee how Pay now, Pay later and connected-account readiness resolve.
Read the guideOrder form questions
For setup detail, read Order Settings, Freight and the Orders guide.
Product scope reviewed 14 August 2026
Yes. The order form reads from the products configured in your Orderverse workspace. You can maintain products directly, import them, or use the supported Xero item-sync workflow. Buyers only order active products and configured selling units available to their link context.
Yes. Multi-unit pricing lets a product expose configured UOMs such as each, box, case or carton. Each UOM has its own identity and price logic, and the submitted order stores the selected UOM with its quantity.
Yes. Checkout supports delivery and pickup. Delivery collects the configured shipping-address fields and applies the customer's or workspace's freight rule. Pickup removes the freight charge and can display supplier pickup contact details and instructions.
Yes. Because the buyer opens a live order link, new visits use the current catalogue and resolved pricing. Existing orders retain the price snapshot stored when they were submitted.
Not always. In Pay later mode, the order is placed without a card step. Pay now starts Stripe checkout only when that mode is selected and the supplier's Stripe connection is ready; otherwise the workflow falls back to Pay later.
Run the form without a signup
The interactive demo uses Harbour Wholesale data and the product's ordering workflow. It sends no email, takes no payment and creates no external record.