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Buyer portal + supplier workspace

A B2B ordering portal your customers can use without training

Give wholesale buyers a live catalogue built around how you already trade: customer prices, selling units and repeat orders. Their submitted order lands as structured data in one workspace for your team to review and process.

  • Browser-based ordering
  • Customer pricing
  • Buyer & staff order entry

Buyer Portal

Customer view

Signed context

Harbour View Café

Coffee
Milk
Cups
Syrups
12 itemsReview order

Supplier Workspace

Team view

ORD-1048

New

$486.20

ORD-1047

Confirmed

$192.00

ORD-1046

Invoiced

$824.50

OrdersReview queue
Order handoffClean order data
BuyerTeam

One order system, 3 entry paths

Let each order start in the channel that fits the buyer

A portal does not have to force every customer into one behaviour. Repeat buyers, new buyers and staff-assisted orders can enter differently while reaching the same supplier order workflow.

Repeat buyers

Customer link

A permanent link opens the customer's price group, ordering settings and past orders.

Known customer · personalised context

New or public buyers

Workspace link

A shared public link uses workspace pricing and holds new buyer details for admin review.

Public buyer · pending mapping

Phone & field orders

Staff order entry

Sales staff choose a customer and enter the order in keyboard-first Excel or visual POS mode.

Assisted buyer · staff-created order

The supplier side

The portal is only half the product

Buyers need a short path to order. Your team needs the records and controls behind it. Orderverse joins both sides without making customers navigate the internal workspace.

  1. 01

    Customers

    Customer records, price groups, order links, access controls and activity.

  2. 02

    Products

    One catalogue with selling units, categories, availability and price groups.

  3. 03

    Orders

    Buyer and staff orders in a structured grid, ready for review and confirmation.

  4. 04

    Invoices

    Local invoices, payment state and optional accounting integration status.

Live product screens

Four workspaces, one order record

These are actual Orderverse screens. Customer context and catalogue settings feed the order, then the same order moves through review and invoicing.

Orderverse Customers grid showing customer records and order access
Customers — account details, ordering access, activity and each customer's permanent order link.
Orderverse Products grid showing product catalogue fields and selling information
Products — catalogue records, selling units, availability, categories and pricing inputs.
Orderverse Orders grid showing wholesale order records and statuses
Orders — structured buyer and staff orders ready for review, confirmation and follow-up.
Orderverse Invoices grid showing invoices and their processing statuses
Invoices — local invoice records with payment and optional accounting sync status.

Choose by operating model

Portal, ecommerce store or downloadable form?

These tools solve different problems. The right choice depends on whether you serve known repeat accounts, acquire public shoppers or maintain a simple offline process.

B2B ordering portal

Orderverse fit
Best for
Repeat wholesale relationships
Buyer experience
Live catalogue with account context
Pricing
Customer price groups and selling units
Order output
Structured order in the supplier workspace

General ecommerce store

Best for
Public discovery and broad online selling
Buyer experience
Retail-style browsing and checkout
Pricing
Depends on platform and B2B configuration
Order output
Store order in that commerce platform

Downloadable order form

Best for
Small, slow-changing catalogues
Buyer experience
Download, edit and return a file
Pricing
A versioned copy of a price list
Order output
Document or message that may need re-entry

Category questions

B2B ordering portal FAQ

For implementation detail, read the Order Portal overview and staff order-entry guide.

Product scope reviewed 14 August 2026

What is a B2B ordering portal?

A B2B ordering portal is a browser-based ordering channel for trade customers. It combines a buyer-facing catalogue and checkout with a supplier workspace for customer records, products, prices and order processing.

Do wholesale customers need an account?

Not in the default Orderverse setup. A buyer opens a customer or workspace link and continues from a short welcome screen without creating a username or password. Strict Security Mode can add email verification when stronger identity assurance is required.

Can every customer see different prices?

Yes. Assign a customer to a price group and their customer link resolves to that group's prices. Blank price-group values fall back to the product default, and buyers do not see another customer's price or order history.

Can staff enter phone orders too?

Yes. Sales staff can select the customer and create an order using Excel Mode for keyboard-first or pasted SKU entry, or POS Mode for visual and touch-based entry. The resulting order enters the same order-management workflow.

Does Orderverse replace an accounting system?

No. Orderverse manages wholesale ordering, order review and local invoicing. You can use it without an accounting connection or connect Xero to import master data and send eligible local invoices as Xero drafts.

See both sides of the order

Open the buyer portal, then receive the order as the supplier

Use fictional wholesale data to follow the full path without signing up, emailing anyone, taking payment or changing a Xero organisation.